Strategic Skills
Community Strategy development
Roadmap development
Policy & guideline development
Needs & competitive analysis
Measurement , benchmarking & reporting
Trendspotting & synthesizing
Consulting
Executive coaching
Content strategy development
Evaluating engagement techniques

Business Skills
Program management
Business model development
Budget & financial management
Team hiring & management
Contractor hiring & management
Selling, influencing & evangelizing
Community advocacy & promotion
Training development & delivery
Vendor management
Governance management

Content Skills
SEO &/or internal search optimization
Taxonomy or tagging mgmt
Program & event planning
Curation
Editing
Narrative development
Multimedia production
Graphics & Design
Writing
Communication planning

Technical Skills
System admin & configuration
Data collection & analysis
Tool evaluation & recommendation
Technical support
Member database management
Platform architecture & integration
Technology issue resolution
Software & application programming
UX & design
Algorithm design & data manipulation

Engagement Skills
Listening & analyzing
Response and escalation
Moderation & conflict facilitation
Promoting productive behaviors
Empathy & member support
Facilitating connections
New member recruitment
New member welcoming
Member advocacy
Behavior change & gamification